Privacy Policy

Last updated: January 1, 2025

1. Information We Collect

Account Information

• Email address (for account creation and communication)
• Name (optional, for personalization)
• Payment information (processed securely through Stripe)

Service Usage Data

• AI agent executions and task requests (500+ agent types)
• Documents and files you upload (supporting 249+ file types including audio, video, code, archives)
• Jane AI voice personality preferences and writing style samples
• Scheduled task automation and calendar-based AI workflows
• Deep research sessions and 7-step research pipeline data
• Usage analytics and feature interaction data

Technical Information

• IP address and browser information
• Device type and operating system
• Cookies for authentication and preferences

2. How We Use Your Information

• AI Workforce Operations: Execute 500+ specialized AI agents, process documents through 249+ file types, manage scheduled automations
• Document Processing: Transcribe audio via Whisper AI, analyze code in 50+ languages, process medical/legal/financial documents
• Personalization: Jane AI voice designer learns your writing style, maintains brand voice consistency across all outputs
• Research & Analysis: 7-step academic-grade research pipeline with parallel web crawling and citation validation
• Cloud Integration: Connect with Google Drive and Dropbox for seamless file access and storage
• Communication: Service updates, security alerts, billing notifications, and feature announcements
• Analytics: Improve platform performance, agent effectiveness, and user experience
• Security: Protect against fraud, abuse, and maintain system integrity

3. Information Sharing

We never sell your personal information. We only share data in these limited cases:

• AI Services: OpenRouter.ai for Claude, GPT-4, and other AI models to power our 500+ agents
• Cloud Storage: Your Google Drive and Dropbox integrations (with your explicit authorization)
• Audio Processing: OpenAI Whisper for audio transcription across 249+ file types
• Payment Processing: Stripe for secure billing and subscription management
• Infrastructure: Cloud hosting providers for platform operation and data storage
• Legal Requirements: When required by law or to protect our rights and users
• Business Transfer: In case of merger, acquisition, or asset sale (with user notification)

4. Data Security

• Encryption in transit and at rest
• Regular security audits and monitoring
• Limited access on a need-to-know basis
• Secure cloud infrastructure with industry-standard protections

5. Your Rights and Choices

• Access: View all personal data we have about you
• Correction: Update or correct your information
• Deletion: Request deletion of your account and data
• Portability: Export your documents and data
• Opt-out: Unsubscribe from marketing communications

To exercise these rights, email us at privacy@riter.cc

6. Data Retention

• Account Data: Retained while your account is active
• Documents: Stored until you delete them or close your account
• Usage Data: Aggregated analytics kept for up to 2 years
• Deleted Data: Permanently removed within 30 days of deletion request

7. International Transfers

Your data may be processed in the United States and other countries where our service providers operate. We ensure appropriate safeguards are in place for international data transfers.

8. Children's Privacy

Our service is not intended for children under 13. We do not knowingly collect personal information from children under 13. If we discover such information, we will delete it immediately.

9. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by email or through our service. Your continued use constitutes acceptance of the updated policy.

10. Contact Information

For questions about this Privacy Policy or our data practices, contact us at: